"…This past Friday, we began caring for a desperately ill teenage patient whose family spoke only Vietnamese. We needed expert translation services to make it possible to communicate with the family about very complicated issues and sad emotions. The first representative of your firm, Ms. Tram, promptly joined us after our request that morning. During the conversation with the family, it was clear that she had effectively communicated key concepts to them. Later in the day, when the situation became more involved, Ms. Nguyen was with us. She met at length with me and the family and ensured that they understood what was happening at that point. …She also offered her services, had they been needed, both at night and during the following day. As things transpired, she returned on Saturday and helped our care team and the family through the most difficult scenario imaginable. While she was clearly affected by the sadness of the situation, she always maintained a professional, yet caring and sympathetic, demeanor. We could not have asked for better support in this situation. You should be proud that these two women represent your company."
-Medical Director of Pediatric Intensive Care Unit
"Interpreters and Translators Inc. has been our one stop translation solution since 2006. The friendly staff is always ready to assist us in managing not only our translation projects, but our interpreting needs as well. The translation service we receive is always accurate and on time. In dealing with Interpreters and Translators, I am confident of their integrity and know our material is safe and held in confidence. They are friendly, efficient, and just a delight to deal with!"
Laura Sprague
Human Resources Manager