Yesterday, I went out on a home visit with Miss O'Neil (Portuguese interpreter). She was awesome! I was definitely impressed, and it was probably one of my best experiences yet with ITI. That is not to say that I have not worked with a lot of good interpreters through ITI, but Jackie was great.Social Worker, State of Connecticut
Through our years of experience, iTi has developed streamlined processes for scheduling interpreter encounters and translation projects that include an elite level of quality control. Since each organization we do business with has unique systems and procedures, we take a customized approach and develop workflows that suit each client while maintaining efficiency and accuracy. We use a blend of technology to speed up the process, and human linguists to ensure accuracy. Then we apply industry best practices so your projects and encounters come in on time and within budget. Once the workflow is established to meet our client’s needs, each request follows the same life cycle from beginning to end. Every project is performed by a certified linguist and every employee of iTi is deeply involved in the customer service process, should any issue ever arise. Starting with the CEO, customer service has been and always will be a company effort. Our track record for accuracy and customer satisfaction has lead iTi to be recognized as the “Best in Connecticut” for seven years running by the Connecticut Law Tribune. This is just a small example of our capabilities in ensuring accurate, high quality language services in a timely fashion.
Our interpreters are skilled in simultaneous and consecutive modes and our translators are the best in the business. With over 25 years of experience and an impressive list of satisfied clients, we are confident we can meet your language service needs.
Connecticut Office (Corporate Headquarters)
263 Main Street, Manchester, CT 06042-3538
Phone: 860.647.0686 Toll-Free: 800.648.0686
Puerto Rico Office
Calle California A-5, Quebradillas, PR 00678
Phone: 787.614.3561 Fax: 860.432.5410
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