Professional health care interpreters are quite necessary for working with and overcoming linguistic barriers in patient relations. Since most health ...
Without language services, doctors and nurses run the risk of misdiagnosing a patient’s symptoms and providing inadequate care. Not only could this have serious repercussions for the patient, but it also leaves both doctors and hospitals open to potential lawsuits. Our language solutions ensure not only joint commission compliance but also that all non-English speaking patients receive the best possible care.
Our linguists, available in over 150 languages, are trained professionals who are familiar with medical terminology, adhere to Professional Ethics and Standards of Practice, and understand the absolute necessity of patient confidentiality according to HIPAA (Health Insurance Portability and Accountability Act). iTi can also build the internal capacity of hospitals and clinics by helping them create an internal testing/training program for bilingual staff members, which will cut costs in the long run because it would use current staff members.
iTi Healthcare Solutions can assist organizations with:
» End-of-life discussions
» Medical records
» Intake & discharge summaries
» Mental health sessions/discussions
» Medical appointments
» Physical therapy sessions/discussions
HealthCare Services Include:
» Telephone Interpreting
» Video Remote Interpreting (VRI)
» Language Proficiency Assessments (for bilingual staff)
» Document Translation: Legal forms, Institutional Review Board (IRB) studies, Signage, Brochures, Discharge instructions
» Customized Trainings for Staff – Cultural competency, how to work with an interpreter, etc.
ISO 9001:2008 Certified
iTi became ISO certified in 2015. Our Quality Management System ensures you receive consistent, accurate services and on-time delivery every time. We monitor each translation project closely and log any causes for corrective action, which results in our continuous improvement. Likewise, all feedback from interpreting assignments is logged, in case corrective action is necessary.
iTi strives for 100% satisfaction with every client. Our Quality Assurance practices have allowed us to monitor and manage all accounts. This proven Quality Assurance Plan is the key to our superior customer service.