Company Leadership
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Elby R. Pagano
Elby Pagano, a native of Puerto Rico, founded Interpreters and Translators, Inc. in 1986 and currently serves as company President and Chief Executive Officer. Prior to starting the company, Pagano was the Chief Court Interpreter for the State of Connecticut Judicial Department for almost 10 years. Building ITI from the ground up was a great challenge. With her unwavering commitment to customer service and quality, Pagano has succeeded in establishing a broad and loyal client base. Pagano currently oversees strategic planning and corporate development for both the company headquarters in Connecticut and ITI’s branch office in Puerto Rico. Pagano is currently on the Advisory Board at Stone Academy and is a member of the Association of Language Companies and of the American Translators Association.
Francesco E. Pagano
As Executive Vice President, Francesco Pagano is responsible for ITI’s overall growth and strategic direction. As a seasoned language services professional, he has been instrumental in adding to ITI’s line of services and ensuring that ITI maintains its strategic position of leadership in the industry. Mr. Pagano is an active member of the Association of Language Companies and currently sits on the executive board of the Medical Interpreting Association of Connecticut where he serves as Vice President.
C. James Love
Chief Operating Officer for ITI, Jim Love is responsible for ITI's day-to-day operations and for incorporating innovative technology solutions for communication. As a seasoned business manager, he has been instrumental in creating ITI's strategic growth plans. Jim has provided leadership at Eastern Hospitality, Starbucks, Marriott and Kahala while developing new products and territories in the Eastern United States. A proven team builder whose favorite saying is, "Plan your work then work your plan."