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"The Importance of Nonverbal Communications in Interpreting"
This ground-breaking White Paper reveals that the majority of communications actually is comprised of non-verbal elements. We apply this science to the function of interpreting and discuss how to apply this knowledge in order to improve the effectiveness of interpreting sessions. [ Download White Papers ]
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"Video Remote Interpreting: Using Technology Solutions to Eliminate Communication Gaps in Healthcare"
An independent analyst examines Video Remote Interpreting overall and touts its promising benefits, while featuring ITI's Terpii product as the best of the VRI offerings on the market. [ Download White Papers ]
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"The Impact of Interpreting Services on Patient Outcomes in Healthcare: A Critical Condition"
This paper examines the relationship between interpreting services, or "language services," and actual outcomes for the non-english speaking (LEP or NHP) patients. [ Download White Papers ]